What files can I add to my Reflektion? 

You can upload photos, videos, audio recordings, and documents to your Reflektion to help preserve someone's memories, voice, appearance, and personality. You can also add descriptions to documents to help your intuitive biographer understand the context and significance of the information.

Choosing clear, relevant files and providing helpful context can make your Reflektion more personal and meaningful.

Reflekta supports a range of file types, including images, audio, video, and documents.

Photos and images

Upload digital photos or scanned copies of printed photographs, including old family pictures, photo albums, and snapshots. Supported image formats include JPG, PNG, GIF, SVG, WEBP, HEIC, and HEIF.

Videos

Upload digital video files, including home movies, family recordings, and videos saved from older devices. Supported video formats include MP4, MPEG, WEBM, and MOV.

Audio recordings

Upload recordings of someone's voice, voicemails, stories, conversations, and other audio memories. Supported audio formats include MP3, WAV, OGG, and M4A.

Documents and other files

You can also upload documents and spreadsheets that provide useful background, stories, or personal history. Supported formats include PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, CSV, MD, and RTF.

For example, you might upload a letter, a collection of written stories, a family history document, or records that help explain an important part of someone's life.

Need help digitizing old photos or videos? A digitization service can help convert printed photos, VHS tapes, and other physical media into digital files you can upload to your Reflektion.

Each uploaded file can be up to 200 MB.

Before uploading, check that your file is in a supported format and does not exceed the size limit. If a file is too large, you may need to compress it or create a smaller version before trying again.

Adding a description to a document helps your intuitive biographer understand what the file contains and why it matters. Rather than uploading a document without context, include a short explanation of what it is and what information it may provide.

For example:

• “This is a letter from my grandfather about his experience in World War II.”
• “These are medical records from 1985 to 1990.”
• “This document contains stories my mother wrote about growing up.”
• “This is a collection of family recipes passed down through generations.”

A little context can help your biographer better understand the material and its relevance to the person's life.

Choose files that clearly represent the person and capture details that matter to you. You do not need a perfect collection to get started.

Photos and images

• Choose clear, well-lit photos where the person's face is easy to see.
• Use images that are in focus and avoid heavy filters or editing.
• Whenever possible, choose photos where the face is not blocked or obscured.
• Start with photos featuring one person, rather than extremely close-up images or busy group shots.

Videos

• Choose footage where the person is clearly visible and well-lit.
• Look for natural expressions, gestures, and mannerisms.
• If the video includes speech, choose footage where the person can be heard clearly.
• Avoid blurry footage or recordings with excessive background noise.

Audio recordings

• Choose recordings where the person's voice is clear and easy to understand.
• Minimize background noise, music, and overlapping conversations.
• Avoid recordings with significant echo or distortion.
• When possible, use longer recordings of natural speech rather than very short clips, especially when preparing voice-related content.

Tip: Older photos, voicemails, home movies, and other personal keepsakes can be valuable additions. Use the clearest versions you have and add more memories over time.

Each file can be up to 200 MB. The total number of files you can upload may depend on the current limits and options available in your Reflekta account.

If you have a large collection, start with a few meaningful, high-quality files that best represent the person. You can build your collection over time.

1. Open your Reflektion. Sign in to your Reflekta account and navigate to the Reflektion you want to update.
2. Find the upload option. Look for the option to add photos, videos, audio recordings, or documents.
3. Select your files. Choose the files you want to upload from your device.
4. Add descriptions where appropriate. For documents, include context that explains what the file contains and why it may be relevant.
5. Complete the upload. Follow the on-screen instructions and wait for the upload to finish.
6. Confirm your files were added. Check your Reflektion to make sure the files appear as expected.

The exact steps may vary depending on your device and the options available in your account.

Yes. Older photos, home movies, voice messages, letters, and other keepsakes can be meaningful additions to a Reflektion.

If you have printed photos, VHS tapes, or other physical media, you may need to digitize them before uploading. Choose the clearest digital versions available, especially when preserving someone's appearance or voice is important.

You can start with a small collection and add more memories as you find them.

If a file won't upload, try the following:

• Check the format. Make sure your file uses one of the supported formats listed above.
• Check the file size. Each file must be 200 MB or smaller.
• Check your connection. A weak internet connection may interrupt an upload.
• Try again. Reopen the upload option and try uploading the file again.
• Test another file. If one file won't upload, try a different supported file to see whether the issue is specific to that file.

If you continue to have trouble, contact Reflekta Support for help.

• What Is a Reflektion?
• How Do I Get Started With Reflekta?
• What Do I Need to Create a Reflektion?
• What makes a good Reflektion?